Terms and conditions Loen Active

These general terms and conditions apply between Loen Active AS as the provider and the person who himself, or through others, enters into an agreement with Loen Active AS in accordance with the confirmation. The agreement applies to activities arranged by Loen Active AS.

Responsible
Loen Active AS, Lodalsvegen 5, NO-6789 Loen. Org.nr NO 997 826 353 MVA.

The agreement and more:
As a seller, Loen Active AS is responsible to the guest for what they are entitled to in accordance with the agreement. Loen Active AS makes reservations about any printing errors.

As the organizer, Loen Active AS has a duty to ensure the following:
Send written confirmation of the booking to the guest, in addition to other necessary documents. Loen Active AS is only responsible for the activity as described. Loen Active AS is not responsible for promises that third parties may have made directly to the guest.

Loen Active AS makes reservations about:
Change or cancellation of activity due to weather or other conditions that indicate that it will be unjustifiable to carry out the activity.

Prices:
The stated price is the total price for the service, including VAT.

Binding bookings:
A booking is binding as soon as the guest has paid and received confirmation by email. It is the guest's responsibility to check that the dates and other essential conditions for the booking are correct.

Payment:
Loen Active AS uses payment solution from Nets Easy, and you can pay with Visa or Mastercard. The guest pays for the activity when booking on Loen Active AS's website. In order to participate in an activity, the guest must have a valid confirmation with QR code.

Terms:
If you have booked an activity with an instructor, you must follow the instructor's instructions. You participate at your own risk with regard to events that Loen Active AS has no control over. Remember that safety is the first priority, and no alcohol in connection with our activities.

If you have any illnesses or use medication that may reduce your physical performance, you must notify Loen Active AS before departure.

Cancellation deadlines:
Earlier than 15 days before the activity: 90% refund.
Later than 15 days before activity, and earlier than 4 days before activity: 50% refund.
Less than 4 days before activity: No refund.
Trips that have begun are not refunded.

Updated 24.11.20

Loen Active AS / Lodalsvegen 5, 6789 Loen
Tel. +47 57 87 58 00 / post@loenactive.no
Org.nr 997 826 353 MVA